Caraz Baby Room Warranty Registration

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Caraz Warranty Registration

Within one year of purchase/delivery, a damaged door lock is eligible for free replacement, ensuring your peace of mind.

Claiming Process:

STEP 1: Submit photos of the damaged door lock

STEP 2: Provide your registered name and phone number

STEP 3: Send the above information via WhatsApp or email for approval

STEP 4: After approval, bring the damaged door lock to our service center for replacement

Terms and Conditions:

- Only applicable to Caraz Baby Room purchased from our authorized retailers from June 2025 onward, and successfully registered on our website.

- The door lock warranty is limited to 2 TIME entitlement, within the warranty period.

- Replacement of door lock is to be self-collected at our service centre within 7 days upon the notification of replacement ready date.

- The warranty is not applied to the part has been discontinued.

- Baby Star reserves the right to change, amend, cancel or remove the warranty without at any time without prior notice.